Privacy Policy

At Drainline, accessible from drainlineltd.co.uk, we prioritize the privacy of our visitors. This Privacy Policy explains the types of information we collect and how we use it.

If you have any questions or need further information about our Privacy Policy, please contact us.

This Privacy Policy applies only to our online activities and is applicable to visitors of our website regarding the information they share and collect on Drainline. This policy does not apply to any offline information or information collected through channels other than this website.

Consent

By using our website, you consent to our Privacy Policy and agree to its terms.

Information We Collect

The personal information you are asked to provide will be clearly stated when we request it. If you contact us directly, we may collect additional information such as your name, email address, phone number, message contents, attachments, and any other information you choose to provide.

How We Use Your Information

We use the information we collect in various ways, including:

  • Providing, operating, and maintaining our website.
  • Improving, personalizing, and expanding our website.
  • Understanding and analyzing how you use our website.
  • Developing new products, services, features, and functionality.
  • Communicating with you, directly or through our partners, for customer service, updates, and marketing purposes.
  • Sending you emails.
  • Detecting and preventing fraud.

Log Files

Drainline follows standard procedures for using log files. These files collect information such as IP addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. This information is used to analyze trends, administer the site, track users’ movements on the website, and gather demographic information. It is not linked to personally identifiable information.

Cookies and Web Beacons

Like other websites, Drainline uses cookies to store information, including visitors’ preferences and the pages they accessed or visited. This information helps optimize the user experience by customizing web page content based on browser type and other relevant details.

Advertising Partners Privacy Policies

For detailed information about the Privacy Policies of our advertising partners, please consult the respective policies of these third-party ad servers. Drainline does not have access to or control over the cookies used by these third-party advertisers.

Third-Party Privacy Policies

Please note that Drainline’s Privacy Policy does not apply to other advertisers or websites. We advise you to review the Privacy Policies of these third-party ad servers for more information on their practices and instructions on how to opt out of certain options. You can also manage cookie settings through your browser options. For detailed information about cookie management, visit the respective websites of your chosen web browsers.

GDPR Data Protection Rights

We want to ensure that you are aware of your data protection rights. Every user is entitled to the following:

  • The right to access: You have the right to request copies of your personal data.
  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate.
  • The right to erasure: You have the right to request that we erase your personal data under certain conditions.
  • The right to restrict processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
  • The right to object to processing: You have the right to object to our processing of your personal data under certain conditions.
  • The right to data portability: You have the right to request that we transfer the data we have collected to another organization or directly to you under certain conditions.

If you wish to exercise any of these rights, please contact us. We will respond to your request within one month.

Children’s Information

We prioritize protecting children while they use the internet. We encourage parents and guardians to participate in and monitor their children’s online activities.

Drainline does not knowingly collect Personal Identifiable Information from children under the age of 13. If you believe that your child has provided such information on our website, please contact us immediately, and we will make every effort to promptly remove such information from our records.

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